SERVICES
Aligned Billing & Coding provides the following services. Although we provide specific services, we strongly recommend adopting the entire system in order to maximize the alignment of the patient care you provide with the revenue you deserve.
Medical scribing
Because of the typically high volume of patients seen daily by chiropractic offices, writing comprehensive notes is just not possible without the help of a medical scribe. But not all medical scribes are the same. Many overuse the “SALT” feature found in EHR software, especially if information regarding specific patient encounters is missing or sparse. While these largely duplicate notes can result in payments, insurance companies that request records will find many reasons to believe that the medical treatments you are providing are not medically necessary.
Aligned Billing & Coding has developed a comprehensive, yet easy to complete, packet of forms that allow our team of scribes to capture the unique details of each patient encounter starting from how the patient reports they are feeling, to your recommendations for treatment. With our help, even your toughest medical necessity reviews will support the treatment you are providing to your patients.
Medical Billing and Coding
Medical billing and coding are essential to any medical practice. For chiropractic offices, it can consume a lot of time due to the higher volume of patients typically seen each day in comparison to other medical specialties. It is critical that medical billers and coders quickly adjust to the constantly changing requirements that insurance companies use to deny payments.
This is a game we don’t like to lose… and we rarely do.
Insurance eligibility verifications
An insurance verification specialist is like the cruise director of your practice. The information they provide gives you the information you need to develop an effective treatment plan for your patient while also making sure you receive fair compensation. You and your patient need to understand these insurance benefits because they may have a financial impact on your patient as well. This information helps establish a partnership between you and your patient which is important for patient retention.
For chiropractic offices, it is not enough to simply verify that the insurance is active. Most policies may have restrictions on out-of-network benefits, the number of chiropractic and physical therapy visits, or the ability to dispense durable medical equipment. Our team makes sure you get a full description of a patient’s insurance benefits on time, every time.
Accounts receivable and record request services
Good communication with insurance companies, patients, and attorneys is key to getting timely payments. Sometimes, the delay is caused by the insurance company or attorney requesting medical records before they adjudicate or settle a claim.
Aligned Billing & Coding’s team works together to make sure that the payer has everything they need to support payment for all claims. Records are reviewed prior to submission and amended if necessary. We alert your office when checks have been sent directly to the patient.
We don’t get paid if you don’t get paid so we work hard at this!